Max Event Rate
The Max Event Rate restriction indicates how many times members can complete events in a specified period.
The default setting is unlimited, indicating members can complete the events any number of times.
Note that the value for Max Event Rate is separate from the value specified by the Timeframe restriction.
The following table describes the interaction of the Frequency Cap, Timeframe, and Max Event Rate restrictions.
Restriction settings | Results |
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Members have 3650 days (essentially unlimited) to earn the outcome up to a total of 10 times. Members can earn the outcome up to 10 times in the same day (because Max Event Rate is not set). |
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Members have 7 days to earn the outcome up to a total of 10 times. Members can earn the outcome up to 10 times in the same day (because Max Event Rate is not set). |
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Members can earn the outcome an unlimited number of times (because Frequency Cap is not set), but a maximum of twice per day. |
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Members can earn the outcome twice per day for 7 days. |
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Members have 3650 days to earn the outcome up to a total of 10 times but can only earn up to 2 per of day (that is, cannot complete all 10 on the same day.) |
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Members have 7 days to earn the outcome up to a total 10 times but can only earn the outcome twice per day, (that is, cannot complete all 10 events on the same day). |
Events for which this is a core restriction
None.
Example
Your brand is running a promotion where members earn points for completing a trivia quiz. You want to limit members to getting points for the quiz to two a day for a one-week period.
The following image indicates that all rules in this behavior must be completed in 30 days.